Privacy Policy


Better Community Business Network (“we) promises to take great care with your personal data, and we commit to protecting any personal information we obtain about you. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.

This Privacy Policy sets out how and why we obtain, use and protect personal information

Who we are?

BCBN (charity number 1151484) is a Muslim-led organisation; set up to identify worthwhile community projects and partner with credible charities. BCBN aims to work for the betterment of our society by helping to fulfil the corporate social responsibility of businesses and encouraging positive community participation.


At BCBN, We are committed to protecting the privacy of all visitors to our Website, including all visitors who access our Website or Service through any mobile application or other platform or device.

We are registered with the Information Commissioner’s Office under the Data Protection Act 1998. By visiting and/or using the Services on OUR Website, you agree and where required, you consent to the collection, use and transfer of your information as set out in this policy.

Better Community Business Network (BCBN) is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you make an enquiry; we need to know your full name, email address and phone number. This allows us to respond to you.

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database; you can check, update or remove your personal details by contacting us via our online form here.

If you have questions regarding the policy, please contact our Data Protection Officer at:

Data Protection Officer
50 Havelock Terrace
London, UK

What information do we collect?

We only collect personal data relevant to the type of interaction you have with BCBN

The information we collect is relevant to the type of transaction you are entering into.

The personal information we collect might include; name, address, email address, telephone numbers, bank account details (for donation payments and event tickets and sponsorships) and whether or not you are a tax payer so that we can claim Gift Aid.

Please note the personal details gathered by us may not be limited to the above-mentioned categories depending on the service you agree to.

Sensitive Personal Data

Under GDPR and the Data Protection Act 1998 some elements of personal data are considered as being more sensitive.  We do not collect “sensitive personal data” about our supporters, e.g. health status, unless there is a clear reason for doing so – such as participation in a marathon or similar fundraising event where we need this to ensure that we provide appropriate facilities or support to enable you to participate in the event. In such cases, clear notices will be provided on application forms to make clear what information we need and why we need it.

All sensitive personal data is stored on a secure database, to which only a limited number of relevant staff have access. It is deleted when no longer relevant, is never shared with third parties, and is available to you at any point should you wish to see it.

How we use your information:

We collect this information in order to process your requests and keep you updated with BCBN’s activities and supported causes. For example:

  • Inform our network (you) of supporters, sponsors and donors.
  • Information for our supporters on our causes and donations needed
  • We will send updates on the crucial BCBN activities such as live and upcoming events, supported project updates and grant distributions,
  • Fundraising: selling tickets to our charitable events and Gala evening
  • Sponsorship packages
  • Processing your donation
  • Processing Gift Aid donations



We use a third-party provider, Mail Chimp, to deliver our email campaigns and newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mail Chimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

Keeping Your Information up to Date

We are obliged to ensure your data is as accurate and up-to-date as possible. You can update your contact details here at anytime.

How long will we keep your personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity.

If you request that, we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Your donation is vital in our support of UK charitable initiatives and causes, community projects and workshops. We may keep data you provide to us indefinitely, to carry out administration and communicate effectively with BCBN’s supporters and donors.

We are legally required to hold some personal information to fulfil statutory obligations, for example the collection of Gift Aid or to support certain financial transactions.


Types of data we collect

Website Cookies

We use a technology called “cookies” as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. They don’t do anything i.e. they are not executable code and can only be read by (you and) the website that created them. You can view and edit the cookies on your computer like any other text file using a text editor (the contents are usually just strings of unique identifiers and date / timestamps). The website that created the cookie can read the contents when you are at their website.

Cookies are widely used across the internet: you may have hundreds of cookies on your computer at any one time. Each browser has its own set of cookies so, if you run multiple browsers, you will have multiple sets of cookies on your computer. Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their web sites. We use cookies solely to ensure the smooth running of the website and improve what we can, where we can.

All the major browsers allow you to block cookies and delete those that have already been created on your computer; usually within the “Tools” section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies. There are also a wide choice of browser add-ins that you can install if you wish greater control over persistent cookies.

Google Analytics

When someone visits, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing List

We will only use your data in the way you have agreed. By being on our mailing list we keep a record of your basic personal details that enable us to contact you.

Our new monthly emails and newsletter will be used to:

  • Inform our network (you) of supporters, sponsors and donors.
  • Information for our supporters on our causes and donations needed
  • We will send updates on the crucial BCBN activities such as live and upcoming events, supported project updates and grant distributions,
  • Selling tickets to our charitable events and Gala evening
  • Sponsorship packages.


Ticketing Data

When you purchase a ticket (or tickets), or get involved in sponsorship activities with the BCBN online we keep a record your name, address data, email and contact number and this will be stored will be stored system, to update you about the cause, the money you have contributed has been distributed and to let you know about future events and opportunities. Please be assured that we do not share your personal details with any other company without your consent.

Your Rights 

Under the Data Protection Act 1998 and the General Data Protection Regulation, which comes into force on May 25th 2018 you have the following rights:

  1. The right to access your personal information free of charge
  2. The right to edit and update your personal information
  3. The right to request to have your personal information deleted
  4. The right to restrict processing of your personal information
  5. The right to object
  6. The right to lodge a complaint with a supervisory authority (ICO)

If you make a request relating to any of the rights listed above, we will consider each request in accordance with all applicable data protection laws and regulations.

Access to your personal information

Under GDPR, you have the right to access and amend any of your personal data that we hold.  You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer: or